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Payment Processor - Loan Servicing
The Payment Processor is responsible for providing accurate and timely date entry and/or verification of manual and electronic payments and deposits. The processor makes decisions on proper payment techniques and identifies problem transactional inconsistencies.
Responsibilities:
- Process all payments received daily in a timely and accurate manner in accordance with all Division and Bank wide policies and procedures.
- Ensure priority items are completed by appropriate deadlines.
- Process liquidations and forward payments to note buyers after cut-off.
- Provide feedback to management of suspected system / customer inaccuracies.
- Work with internal customers to meet their payment processing needs.
- Maintain tracking spreadsheets to ensure proper handling.
- Scanning of daily deposit material.
- Process reversals, NSF's or stop payments.
- Sort daily mail.
- Complete check transmittals for bankruptcy accounts and loans in foreclosure.
- 1099C debt forgiveness audits.
Requirements:
- Ability to transcribe words and numbers accurately.
- Good reading and interpretive skills.
- Good interpersonal and communication skills.
- High School Diploma or equivalent.
- Ability to work overtime as required by workload and other operational conditions.
- Flexible hours required.
- Some experience in Payment Processing and Servicing preferred.