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Business Analyst
Project Related Competencies:
Analysis and Solution Definition:
- Documents client organization's direction, structure, business processes and requirements.
- Researches client organization's industry and competitive position.
- Assists in the collection and consolidation of required information and date.
- Perform work flow analysis to assess difficulties in reaching goals and to help articulate improved strategies.
Technical Recommendation and Testing:
- Accurately and efficiently create and execute test plans.
- Assembles and documents all test results.
- Retests as necessary.
Project Execution:
- Understands project plans and is able to clearly articulate roles, project goals and timelines.
- Takes input from supervisor and appropriately and accurately applies comments/feedback.
- Adheres to project standards defined by project management.
- Accurately employs our methodology and documentation tools.
- Proactively carries out project support / administrative functions.
- Establishes responsible deadlines and personal work plans and manages time effectively.
Career Path Core Competencies:
Experience:
- At least 5+ years experience as a Business Analyst.
- Preferred college diploma or university degree in the field of business administration, finance, computer science, accounting or management information systems.
- Dexterity of hands and fingers to operate keyboard and mouse and to handle other computer components (able to type at least 70 WPM).
Communication:
- Listens to others and accepts input from team members.
- Clearly articulate ideas and thoughts verbally.
- Accurately prepares written business correspondence and business requirements documentation that is coherent, grammatically correct, effective and professional.
Technical Understanding:
- Understands basic Internet and client/server architectures.
- Possesses basic knowledge of HTML.
- Proficient in Microsoft Office Suite, Visio, Microsoft Project and SharePoint.
Problem Solving:
- Proposes solutions to problems and considers timeliness, effectiveness and practicality in addressing client needs.
- Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential.
Professional Qualities:
Leadership:
- Follows through with commitments and fosters mutual trust with all team members and clients.
- Assumes additional responsibility without being asked.
- Encourages fellow team members to make innovative contributions and embrace new ideas.
- Sets high standards of performance for oneself.
Teamwork:
- Proactively initiates, develops and maintains effective working relationships with team members.
- Acknowledges and appreciates each team member's contributions.
- Demonstrates the ability to cooperate with a variety of people and achieve results.
Client Management:
- Values internal and external clients and responds to their needs as they arise.
- Establishes effective working relationship with clients.
- Follows established communication guidelines.
- Uses good judgment in what and how to communicate with clients.
- Focuses on each department independently while maintaining cohesion amongst all departments.
Organizational Responsibilities:
Innovator Development:
- Understands the professional development process and becomes actively involved by setting challenging goals and meeting them through continuous learning.
- Seeks input from mentors and supervisors.
- Actively applies feedback received to day-to-day work and strives to improve performance.
Internal Operations:
- Accurately completes and submits time and expense reports in a timely manner.
- Accurately completes and submits status reports in a timely manner.
- Complies with all our policies and procedures.